Pinnacle Growth Studio (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us when accessing our website, participating in coaching programs, or interacting with our content and services.
If you have any questions, please contact us at: support@pinnaclegrows.com
1. Information We Collect
We may collect the following types of information from you:
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Personal Identification Data: Name, email address, phone number, company name, job title, country of residence.
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Professional Information: Business goals, leadership challenges, organizational data provided during coaching sessions.
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Technical Information: IP address, browser type, pages visited, and time spent on the site.
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Payment Information: Billing address, transaction history (processed securely via third-party payment processors).
We only collect data that is relevant and necessary for delivering our services effectively.
2. How We Use Your Information
We use your data to:
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Provide coaching, consulting, and related services
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Respond to inquiries and schedule sessions
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Personalize your coaching journey and track progress
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Improve our website performance and content
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Process payments and manage subscriptions
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Communicate with you via email or newsletters
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Comply with legal obligations or resolve disputes
We never sell or rent your personal information to third parties.
3. Confidentiality
All information shared during coaching sessions — including business details, personal insights, and assessments — is treated with the utmost confidentiality. We do not disclose client content unless legally required to do so or with your prior written consent.
Our team signs non-disclosure agreements (NDAs) and follows strict internal confidentiality protocols.
4. Cookie Policy
We use cookies to improve your experience on our website. Cookies are small data files stored on your device that help us:
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Remember your preferences and session settings
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Analyze website traffic and user behavior
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Improve speed and performance of our site
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Deliver targeted, relevant content
By using our website, you consent to the use of cookies. You may modify your browser settings to disable cookies, but this may affect certain functionality.
Types of cookies we use:
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Essential Cookies: Necessary for core functionality
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Analytics Cookies: Track website performance
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Marketing Cookies: Support remarketing campaigns
We may also use third-party tools like Google Analytics and LinkedIn Insights, which have their own cookie policies.
5. Data Storage & Protection
Your information is securely stored using encrypted servers, firewall protections, and access control protocols. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
Data may be stored in cloud-based systems located in Singapore or other jurisdictions with strong privacy safeguards.
6. GDPR Compliance
If you are located in the European Union or EEA, you are entitled to additional rights under the General Data Protection Regulation (GDPR):
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Right to Access – You can request a copy of your personal data held by us.
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Right to Rectification – You can ask us to update or correct inaccurate information.
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Right to Erasure – You can request deletion of your data under certain circumstances.
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Right to Restrict Processing – You can request limited use of your data.
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Right to Data Portability – You can request a copy of your data in a structured format.
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Right to Object – You can object to processing for marketing or automated profiling.
If you wish to exercise any of these rights, contact us at support@pinnaclegrows.com. We respond to all GDPR requests within 30 days.
7. Third-Party Services
We may use trusted third-party platforms (e.g., scheduling software, payment processors, CRM systems) to facilitate our services. These providers only access your data as necessary to perform their services and are bound by strict confidentiality and security obligations.
8. Your Choices and Rights
You may opt out of our emails at any time by clicking the unsubscribe link at the bottom of our messages. You can also:
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Request access to your data
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Update your personal information
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Revoke your consent to data processing
All such requests can be submitted to support@pinnaclegrows.com
9. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in law, technology, or our services. The latest version will always be posted on this page with the updated date.
Your continued use of our website and services constitutes acceptance of these updates.
10. Contact Us
For all questions regarding your data, this policy, or your rights, please contact us:
Pinnacle Growth Studio
📧 Email: support@pinnaclegrows.com